Shipping Information and Returns
STANDARD SHIPPING AND PROCESSING
Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the products you purchase, delivering them to you, and covering related overhead. Most purchases are shipped from our warehouses to arrive within five business days of receipt of the order. If there is a delay, we will notify you by mail or email. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. Items shipped to Alaska and US Territories are delivered by UPS or USPS at our regular shipping and processing fees, with an additional charge of $10. Some heavy or oversized items cannot be shipped outside the contiguous 48 states. For customers wishing to ship orders to US Territories, APO or FPO addresses via Parcel Post, please call for information. You will have the option to select the method of shipment based on real time estimates.
We may use any of the major shipping carriers at any time, and select the one with the most economical rate to keep costs low. Also please note that transit times vary and could take up to 15 business days.
Shipping Rates in the Continental USA:
Up to $31.99 = $6.95
$32.00 to $50.99 = $9.95
$51.00 to $74.99 = $12.95
$75.00 to $90.99 = $14.95
$91.00 to $125.99 = $17.95
$126.00 to $200.99 = $22.95
$201.00 to $250.99 = $25.95
$251.00 to $300.99 = $31.95
$301.00 to $400.99 = $37.95
$401.00 to $500.99 = $43.95
$501.00 to $600.99 = $49.95
$601.00 to $700.00 = $55.95
$701.00 to $800.00 = $61.95
$801.00 to $900.00 = $66.95
$901.00 to $1,000.00 = $73.95
$1,001.00 to $1,100.00 = $81.95
$1,101.00 to $2,000.00 = $129.95
$2,001.00 to $3,000.00 = $179.95
$3,001.00 to $5,000.00 = $239.95
$5,001.00 to $10,000.00 = $379.95
$10,001.00 Over = $519.95
Standard Processing Charges
The charges will vary due to weight and destination. Shipping is based on the weight of the item. Unusually large or heavy items will be shipped at the lowest rate possible. Most orders are shipped UPS, FedEx, or US mail. Large or heavy items may be shipped via a carrier. Please contact us for approximate shipping fees.
At Lilipat Decor, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value.
For your convenience you can begin by processing your return online via email. Indicate the reason for return and whether you would like a replacement or merchandise credit. Depending on the reason for return, you may be responsible for return shipping. Items may be returned via Fedex, UPS, or USPS. Please include the shipping information with the item.The return shipping address is:
541 Newberry Street
Grand Prairie, Texas 75052